Luxury Automotive Brand Evaluator - Grand Est & Auvergne-Rhône-Alpes, France
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Job Description
Do you possess a sharp sense of automotive excellence and the surrounding customer experience? Master the codes, service, and atmosphere expected in luxury automotive environments? If so, this exclusive freelance opportunity is perfect for you.
Become a luxury automotive experience evaluator. Visit upscale showrooms and provide expert feedback on the customer journey. Use your knowledge of high-end vehicles and service expectations to help global automotive brands refine and perfect their customer experience.
Why this opportunity is ideal for car enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for those who understand luxury automotive brands.
- Immerse yourself: Discover refined automotive environments and engage with brand specialists showcasing engineering, design, and innovation.
- Make an impact: Your expertise and insights directly improve the customer journey.
Your mission
- Choose assignments matching your interests and profile.
- Experience the showroom journey, interact with experts, and evaluate service with a keen eye for luxury.
- Observe every detail: ambiance, service levels, digital and in-store interactions, follow-ups, and the overall customer pathway.
- Share honest and professional feedback via structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly 20 years of experience in luxury customer experience, we focus on elevating standards of the world’s most prestigious brands. Join us on CXG Live, our mobile platform where you can access exclusive assignments, obtain certifications, and submit your reviews.
Requirements
- 18 years or older
- Good understanding of the automotive industry
- Passion for cars and improving customer service and retail environments
- Enjoy interactions with people
- Sharp observation skills to discreetly note various aspects of your purchase experience
- Own a car and a valid driver’s license
- Ability to provide impartial and honest feedback promptly via online surveys
Benefits
- Freelance, project-based position
- Flexible working hours
CXG
🚗 Passionate about luxury cars? Join us as a Luxury Automotive Brand Evaluator and get exclusive access to premium showrooms! Use your expertise to help top brands enhance their customer experience. Flexible freelance role with flexible hours. Perfect for car enthusiasts eager to impact the luxury automotive world! 🏆✨
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.