Automotive After-Sales Customer Advisor (M/F) - Work-Study
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Job Description
Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor through a paid work-study program!
Are you passionate about cars and customer service? This role places you at the heart of customer satisfaction, coordinating vehicle maintenance and repair services in a dynamic environment. Benefit from a 12-month training program combining 70% hands-on work at a dealership and 30% formal training. Gain certification recognized across the Volkswagen network, supported by expert tutors and trainers.
What you'll do:
- Welcome and understand customer needs
- Organize vehicle reception and return
- Explain technical interventions and prepare estimates
- Liaise between customers and the workshop
- Ensure quality service follow-up
Qualifications:
- Bac Pro, Bac or BTS diploma desirable
- Driver's license or in progress
- Strong customer relations skills, organized, and eager to learn
Start your career with a role offering real prospects for growth in France's leading automotive group!
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy’s paid 12-month work-study program as an Automotive After-Sales Customer Advisor! Gain hands-on experience (70% dealership, 30% training), certification, and expert mentorship. Develop skills in client relations, vehicle service coordination, and technical communication. Perfect for motivated candidates with a diploma and a driver's license who want a dynamic and rewarding career in the automotive industry! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.