Automotive After-Sales Customer Advisor (M/F) - Work-Study (Based in Lézignan-Corbières)
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Job Description
Are you passionate about automotive and customer service? Join Volkswagen Group France Academy for a paid 12-month work-study training as an Automotive After-Sales Customer Advisor. Act as the key liaison between customers and the workshop, ensuring satisfaction and quality service. Develop skills in vehicle maintenance tracking, technical explanation, and customer relations while benefiting from expert mentorship and certification recognized across the Volkswagen Group network. Perfect for diploma holders eager to grow their career in automotive after-sales.
Key Responsibilities:
- Welcome and assess customer after-sales needs
- Manage vehicle reception and delivery
- Explain technical interventions and prepare estimates
- Coordinate communication between workshop and client
- Follow up on service quality and customer satisfaction
Profile:
- Diploma in automotive maintenance, technical, commerce or hospitality (CAP, Bac Pro, Bac, BTS)
- Driving license or in progress
- Customer-oriented, organized, rigorous, and team player
Benefits:
- Paid training
- High employment rate post-training
- Career development opportunities within a leading automotive group
Embark on a promising career path with us at Volkswagen Group France!
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France's paid work-study program as an Automotive After-Sales Customer Advisor! Develop invaluable skills, earn while you learn, and benefit from expert guidance with excellent career prospects. Don't miss your chance to be part of a leading automotive group and turn your passion into a rewarding career! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.