Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Our Automotive After-Sales Team!
Are you passionate about cars and customer service? Become an Automotive After-Sales Customer Advisor with Volkswagen Group France Academy! This paid 12-month apprenticeship combines practical experience (70% at dealership) and training (30% at VGF Academy) leading to an RNCP-certified professional title. You will engage with clients, coordinate vehicle maintenance, and deliver top-notch service while benefiting from mentorship and structured support. Develop your skills and launch a fulfilling career in a dynamic automotive environment with strong career opportunities.
What you'll do:
- Welcome customers and assess after-sales needs
- Organize vehicle reception and delivery
- Explain technical work and prepare quotes
- Liaise between clients and workshops
- Follow up on cases ensuring service quality
Qualifications:
- Bac Pro, Bac, or BTS diploma (preferably in automotive, technical or client relations)
- Driver’s license or in progress
- Strong communication, organization, teamwork, and eagerness to learn
Join a leading automotive group and take your first step toward a rewarding career!
Volkswagen Group France Academy
🚗 Passionate about cars and customer care? Join Volkswagen Group France Academy for a paid 12-month apprenticeship as an Automotive After-Sales Customer Advisor. Gain hands-on experience, certified training, and strong career prospects in a supportive, dynamic environment. Apply now and kick-start your automotive career! 💼
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.