Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join the Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor in a remunerated apprenticeship!
Are you passionate about cars and customer service? Become the vital link between the workshop and customers, ensuring top-notch service and satisfaction.
What you'll do:
- Welcome customers and assess their after-sales needs
- Organize vehicle receptions and returns
- Explain technical work and prepare quotes
- Coordinate customer-workshop communications
- Track cases and ensure quality service
Training: 12-month apprenticeship with 70% dealership hands-on experience and 30% academy learning, leading to an RNCP-certified professional title.
Profile: Students with Bac Pro, Bac or BTS diplomas (ideal in automotive, technical, or customer relations) with driver's license or in progress.
Why apply? Receive expert mentoring, gain recognized certification, and benefit from excellent career prospects within a leading automotive group worldwide.
🔧🚗 Start your journey towards a rewarding and evolving career with us today!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy as an After-Sales Customer Advisor in a paid 12-month apprenticeship! Gain practical experience and certified training with strong career prospects in a prestigious automotive network. Become the trusted link between customers and workshops and kickstart your professional journey! 🔧
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.