Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join as an Automotive After-Sales Customer Advisor in an exciting apprenticeship program with Volkswagen Group France Academy!
Are you passionate about cars and customer service? Become the key liaison between the workshop and customers, ensuring top-notch service and satisfaction. Work with premium brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi while earning a professional qualification and certification.
What You’ll Do:
- Greet and analyze customer after-sales needs
- Organize vehicle reception and returns
- Explain technical work and prepare quotes
- Coordinate between clients and the workshop
- Follow up on cases contributing to excellent service quality
Why Join?
- 12-month paid apprenticeship including 70% hands-on dealership experience and 30% school training at VGF Academy
- Professional Certification (RNCP Title "TFP Receptionist After-Sales Light Vehicles") and Volkswagen operational certification
- Personalized mentorship from both a trainer and dealership tutor
- Great career prospects with one of France’s top automotive groups
If you're organized, communicative, and eager to learn, embrace this career path that promises growth and fulfillment!
Volkswagen Group France Academy
🚗 Start your career as an Automotive After-Sales Customer Advisor with Volkswagen Group France Academy! Enjoy a paid 12-month apprenticeship combining practical dealership work and expert training. You'll work with renowned brands, gain a professional certification, and have excellent career opportunities in a leading automotive group. If you're passionate about cars and customer service, this dynamic role is perfect for you! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.