Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor in a paid apprenticeship training program.
Become the pivotal link between the workshop and customers, ensuring outstanding service quality and satisfaction. Work with prestigious brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi.
Role Highlights:
- Manage after-sales customer relationships
- Organize vehicle reception and delivery
- Explain technical services and prepare quotes
- Coordinate between clients and the workshop
- Ensure high service quality
Apprenticeship Details:
- 12-month program with 70% practical experience in dealerships, 30% in training
- Earn a professional RNCP-certified title: "TFP After-Sales Receptionist for Light Vehicles"
- Gain Volkswagen Group France certification
Ideal Candidate:
- Holder of Bac Pro, Bac, or BTS diploma, preferably in automotive, technical, or client services
- Driving license or in process
- Strong customer service, organization, rigor, and team spirit
Why Join?
- High employment rate after completion
- Real career opportunities within a top automotive group
Embrace a dynamic customer service career in the automotive sector with strong future prospects. Welcome aboard!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's paid apprenticeship as an Automotive After-Sales Customer Advisor. Gain hands-on experience with top brands like Volkswagen and Audi, earn a professional certification, and kickstart a promising career in the automotive sector! 👨🎓👩🎓
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.