Automotive After-Sales Customer Advisor (M/F) - Apprenticeship

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Isère, ARA, France

Workplace

On site

Job Description

Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor in a paid apprenticeship! 🚗

Are you passionate about cars and customer service? This key role bridges service workshops and customers, ensuring high-quality service and satisfaction.

You will be involved in welcoming and understanding client needs, organizing vehicle reception and return, explaining technical interventions, preparing quotes, and coordinating between customers and the workshop.

Enjoy a 12-month dual training program with 70% time at a dealership and 30% at VGF Academy school. This program includes a professional certification and operational Volkswagen Group France certification via LEMA+.

Ideal for candidates with Bac Pro, Bac, or BTS in automotive, technical or customer relations fields, holding or pursuing a driving license.

Benefit from mentorship by a referent trainer and dealership tutor, a high employment rate after completion, and real career growth opportunities within the Volkswagen Group!

Embark on a structured and evolving career in customer relations within the automotive world – welcome aboard!

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor in a paid 12-month apprenticeship! Gain hands-on experience with top automotive brands like Volkswagen and Audi, enjoy a structured training program, and open doors to a promising career. High employment rates and mentorship ensure your success. Apply now and drive your future forward! 🚀

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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