Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
Expected salary range
Apply with your own terms
Job status
Location
Workplace
Job Description
Join as an Automotive After-Sales Customer Advisor (M/F) in a paid apprenticeship with Volkswagen Group France Academy.
Love customer service and passionate about cars? Be the key link between workshop and clients ensuring top service quality and satisfaction. Experience hands-on the automotive world with brands like Volkswagen, Skoda, Audi, SEAT, and CUPRA.
Role Highlights:
- Welcome and analyze customer after-sales needs
- Coordinate vehicle reception and return
- Explain technical interventions and prepare quotes
- Manage customer-workshop communications
- Ensure follow-ups and service excellence
Training Details:
- 12-month apprenticeship with 70% dealership, 30% school time
- Validated by RNCP title and Volkswagen certification
- Supported by a dedicated trainer and dealership tutor
Your Profile:
- Holding CAP, Bac Pro, Bac or BTS (preferably automotive, technical or client relations)
- Driving license (or in process)
- Customer-oriented, organized, rigorous and team player
Why join? Guaranteed apprenticeship remuneration, high end-of-course employment rate, career growth opportunities within a leading automotive group.
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor in a paid 12-month apprenticeship with top brands. Enjoy hands-on training, strong support, and a solid career path in the automotive sector. Become the trusted link between customers and workshops and contribute to exceptional service experiences. 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.