Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join the Volkswagen Group France Academy and start your career in automotive after-sales!
Are you passionate about cars and customer service? As an After-Sales Customer Advisor apprentice, you will be the vital link between the workshop and customers, ensuring top-quality service and satisfaction. This 12-month paid apprenticeship combines 70% dealership work with 30% training, leading to a professional certification recognized across the Volkswagen network. Benefit from dedicated mentors and real career prospects in a leading automotive group.
Key responsibilities:
- Welcome and assist customers post-sale
- Organize vehicle reception and delivery
- Explain technical services and prepare quotes
- Coordinate between customers and workshop
- Track service quality and customer satisfaction
Your profile:
- Holder of CAP, Bac Pro, Bac, or BTS diploma, preferably in automotive or related fields
- Driving license or in progress
- Customer-focused, organized, and a team player
Come thrive in a dynamic, structured customer service career with strong growth potential! 🚗✨
Conseiller Client Après-Vente Automobile (H/F) - alternance
🚗 Kickstart your automotive career with Volkswagen Group France! Join a 12-month paid apprenticeship as an Automotive After-Sales Customer Advisor, blending hands-on dealership experience with expert training. Enjoy mentoring, job security, and opportunities across a top automotive group. Perfect for those with a passion for cars and customer service!
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.