Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Us as an Automotive After-Sales Customer Advisor!
Are you passionate about cars and customer service? Become the essential link between workshop teams and customers by joining our paid apprenticeship program with Volkswagen Group France Academy. Gain hands-on experience while working with top car brands such as Volkswagen, Škoda, SEAT, CUPRA, and Audi.
What you'll do:
- Welcome and understand customer needs post-sale
- Manage vehicle drop-off and pick-up
- Explain technical interventions and prepare quotes
- Coordinate between clients and workshops
- Ensure high-quality service and customer satisfaction
What we offer:
- A 12-month paid apprenticeship combining 70% dealership practice and 30% academy training
- Certification through the RNCP TFP After-Sales Vehicle Receptionist title
- Support from expert trainers and dealership tutors
- High employment prospects upon completion
Your profile:
- Diploma in automotive maintenance, technical, commercial, or hospitality fields
- Driving license (or in progress)
- Strong interpersonal skills, organized, and team player
Embark on a rewarding career in automotive after-sales with growth opportunities in a leading automotive group.
Conseiller Client Après-Vente Automobile (H/F) - alternance
🚗 Passionate about cars? Join Volkswagen Group France in a 12-month paid apprenticeship as an Automotive After-Sales Customer Advisor! Gain real-world experience, earn certification, and kickstart a promising career in the automotive industry. Enjoy hands-on training, expert support, and great hiring prospects after completion. Apply now and become the trusted link between workshops and customers! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.