Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor!
Are you passionate about service, customer contact, and the automotive world? Step into a key role bridging workshop and clients, ensuring quality service and satisfaction.
What you'll do:
- Welcome clients and analyze post-sale needs
- Organize vehicle reception and delivery
- Explain technical interventions and prepare estimates
- Coordinate between customers and workshop
- Track cases to guarantee service quality
Program highlight:
- 12-month alternating training: 70% at dealership, 30% at VGF Academy
- Paid apprenticeship leading to RNCP certification
- Mentored by experienced trainers and dealership tutors
Benefits:
- High employment rate after the course
- Real career prospects within a leading automotive group
- Work with top brands like Volkswagen, Audi, Škoda, and more
Become the trusted link between customers and the workshop and drive your career forward with us. 🚗✨
Volkswagen Group France Academy
🚗 Kickstart your career in the automotive world with Volkswagen Group France! Join as an After-Sales Customer Advisor apprentice for a 12-month paid training program combining hands-on experience and formal education. Work with renowned brands, enjoy strong career prospects, and make a real impact in client satisfaction. 🛠️🤝
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.