Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Lézignan-Corbières)
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Job Description
Position: Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
Do you have a passion for service, enjoy customer contact, and love the automotive world? Join us as an Automotive After-Sales Customer Advisor! Be the key link ensuring quality service and customer satisfaction between the workshop and clients. Work with renowned brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi while benefiting from a paid 12-month apprenticeship with 70% hands-on dealership experience and 30% academy training.
Key responsibilities:
- Welcome clients and assess their after-sale needs
- Organize vehicle reception and delivery
- Explain technical interventions and prepare estimates
- Coordinate between client and workshop
- Ensure quality service and track dossiers
Why join?
- Gain a professional RNCP title "TFP Receptionist After-Sales Light Vehicles"
- Certification from Volkswagen Group France via LEMA+ platform
- Strong mentorship with dedicated academy trainer and dealership tutor
- Excellent employment prospects upon completion
Profile:
- Diploma in automotive maintenance, technical, commerce or hospitality (CAP, Bac Pro, Bac, BTS)
- Driver's license or in progress
- Customer-focused, organized, rigorous, team player eager to learn
Become part of a major automotive group with over 700 dealers and 800 service sites across France. Welcome to a structured, evolving career with genuine growth opportunities!
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy as an After-Sales Customer Advisor apprentice! Enjoy a 12-month paid program blending real dealership work with expert training, leading to recognized certifications and strong career prospects. Perfect for those with relevant diplomas eager to develop skills in a supportive team environment. A gateway to a promising automotive career awaits you! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.