Automotive After-Sales Customer Advisor (H/F) - Apprenticeship (Based in Sorigny)
Expected salary range
Apply with your own terms
Job status
Location
Workplace
Job Description
Automotive After-Sales Customer Advisor (H/F) - Apprenticeship Training
Are you passionate about customer service and the automotive world? Join Volkswagen Group France Academy for a paid apprenticeship training as an 'Automotive Expert Technician.' You will be the key contact between the workshop and customers, ensuring top service quality and satisfaction.
What you'll do:
- Welcome customers and analyze after-sales needs
- Organize vehicle reception and delivery
- Explain technical work and create quotes
- Coordinate between clients and workshop
- Follow up on cases and maintain service quality
Training details:
- 12 months alternation: 70% at dealership, 30% in school
- Certified RNCP title
- Fully covered and paid training
- Support from trainers and tutors
Ideal profile:
- CAP, Bac Pro, Bac or BTS level diploma, preferably in automotive or customer relations
- Driver’s license or in progress
- Organized, rigorous, and team player with strong customer focus
Enjoy a high employment rate after training and promising career prospects within our major automotive group featuring brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi.
Join us and thrive in an evolving, customer-oriented role!
Volkswagen Group France Academy
🚗 Kickstart your career in automotive after-sales with Volkswagen Group France! Join a fully paid 12-month apprenticeship combining hands-on experience and expert training. Become the trusted advisor between workshops and customers, gain valuable certifications, and enjoy strong career prospects. Perfect for customer-focused individuals passionate about cars and eager to learn. Don't miss this great opportunity to grow with a leading auto group! ⭐️
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.