Automotive After-Sales Client Advisor (M/F) - Apprenticeship (Based in Sorigny)
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Job Description
Automotive After-Sales Client Advisor Apprenticeship
Are you passionate about cars and customer service? Join Volkswagen Group France Academy for a paid alternance training as a "Technician Expert Automotive." You'll act as the key contact between customers and the workshop, ensuring an exceptional after-sales experience by managing vehicle maintenance, repairs, and customer relations. This 12-month program mixes 70% hands-on concession work and 30% classroom training, culminating in a professional certification recognized across the Volkswagen network.
Key responsibilities:
- Welcome and assist customers post-sale
- Schedule vehicle reception and delivery
- Explain technical interventions and prepare quotes
- Coordinate communication between clients and the workshop
- Monitor cases and uphold quality service
Profile:
- Holder of CAP, Bac Pro, Bac or BTS, ideally in automotive or client relations
- Driving license or in progress
- Strong customer service skills, organized, and eager to learn
Benefits:
- Paid alternance contract with full coverage
- Support from a dedicated trainer and tutor
- High employment rate post-training
- Career prospects within a leading automotive group
Apply now and fuel your passion for automotive in a dynamic and evolving career path!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join the Volkswagen Group France Academy apprenticeship to become an Automotive After-Sales Client Advisor! Enjoy a paid 12-month training focused on hands-on experience and professional certification, supported by expert tutors. This role bridges customers and workshops to ensure top-quality service and satisfaction. Step into a promising career with a top automotive importer in France. Apply today! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.