Automotive After-Sales Client Advisor (M/F) - Apprenticeship (Based in Ambérieu-En-Bugey)
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Job Description
Are you passionate about cars and customer service? Join Volkswagen Group France Academy as an Automotive After-Sales Client Advisor apprentice, where you will bridge the gap between workshops and customers to ensure top-quality service and satisfaction. This paid 12-month apprenticeship combines 70% hands-on experience at a dealership with 30% training, culminating in a professional certification recognized across the network.
Key Responsibilities:
- Welcome and assess after-sales customer needs
- Manage vehicle reception and return
- Explain technical work and prepare quotes
- Coordinate communication between clients and the workshop
- Ensure dossier follow-up and service quality
What We Offer:
- Paid apprenticeship and fully covered training
- Support from expert trainers and onsite tutors
- High employment rates post-training
- Career growth opportunities within a leading automotive group
Become the trusted link between customers and service teams and accelerate your career in a dynamic, evolving field.
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France's paid apprenticeship to become an Automotive After-Sales Client Advisor. Gain hands-on experience, receive professional certification, and enjoy promising career prospects with a top automotive group. 🎓🤝
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.