After-Sales Customer Advisor Automotive (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France Academy as an After-Sales Customer Advisor!
Do you love customer service and have a passion for the automotive world? This paid 12-month apprenticeship blends 70% hands-on dealership experience and 30% training at VGF Academy. You'll be the crucial link between the workshop and customers, ensuring satisfaction and quality service. Gain a professional RNCP-certified title and operational Volkswagen certification. Supported by dedicated trainers and mentors, this role offers a high hiring rate and exciting career opportunities within a leading automotive group.
Key Responsibilities:
- Welcoming customers and assessing after-sales needs
- Managing vehicle reception and handover
- Explaining technical work and preparing estimates
- Coordinating between clients and workshop
- Maintaining follow-up for excellent service quality
Requirements:
- Bac Pro, Bac, or BTS diploma (preferably automotive, technical, or customer service)
- Driving license or in progress
- Organized, customer-oriented, and eager to learn
Embrace a dynamic career path with strong growth potential within an industry leader!
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's paid 12-month apprenticeship as an After-Sales Customer Advisor! Get hands-on experience, professional certification, and support from expert mentors. Benefit from high hiring prospects and exciting career opportunities in a top automotive group. A perfect start for a rewarding and evolving career! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.