After-Sales Customer Advisor Automotive (M/F) - apprenticeship
Job opportunity
Expected salary range
Apply with your own terms
Job status
Permanent
Location
Volkswagen Group France Academy
Rhône, ARA, France
Workplace
On site
Job Description
Join Volkswagen Group France Academy as an After-Sales Customer Advisor in an exciting paid apprenticeship program!
Become the key link between the service workshop and customers, ensuring service quality and satisfaction.
What you'll do:
- Welcome customers and analyze after-sales needs
- Organize vehicle reception and delivery
- Explain technical interventions and draft estimates
- Coordinate communication between customers and workshop
- Follow up on service files and ensure quality
Program Details:
- 12 months apprenticeship (70% dealership, 30% training)
- Earn an RNCP Title "After-Sales Receptionist Light Vehicles"
- Receive operational certification via LEMA+ platform
- Mentorship by experienced trainers and tutors
Profile:
- Holder of Bac Pro, Bac, or BTS diploma ideally in automotive or client relations
- Driver's license or in progress
- Organized, rigorous, customer-focused, and team player
Why Join?
- High hiring rate after training
- Real career perspectives in a major automotive group
- Opportunity to live your passion for cars in a structured evolving role
Embark on a dynamic career path where your customer service skills and automotive passion come together. Welcome to Volkswagen Group France!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy for a 12-month paid apprenticeship as an After-Sales Customer Advisor! Work 70% in dealerships and 30% in training, gain certified skills, and kickstart your career with a high employment rate. Be the trusted link between customers and workshops and turn your passion into a rewarding professional journey. 🌟
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Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.