After-Sales Customer Advisor Automotive (M/F) - Apprenticeship (Based in Ambérieu-En-Bugey)
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Job Description
Join the Volkswagen Group France Academy Apprenticeship Program!
Are you passionate about automobiles and customer service? As an After-Sales Customer Advisor, you will be the key contact between the workshop and customers, ensuring quality service and customer satisfaction. Experience a 12-month paid apprenticeship combining 70% hands-on work in a dealership with 30% training at the VGF Academy. Get certified with the RNCP "TFP After-Sales Reception for Light Vehicles" title and gain valuable expertise recognized across Volkswagen's network. Benefit from expert mentorship and a clear path to employment and career growth!
Key Responsibilities:
- Welcome customers and assess after-sales needs
- Schedule vehicle reception and return
- Explain technical interventions and provide quotes
- Coordinate between clients and workshop
- Monitor cases to ensure top-quality service
Candidate Profile:
- Bac Pro, Bac, or BTS diploma, ideally in automotive, technical, or client relations fields
- Driver's license or in progress
- Strong communication, organization, and teamwork skills
Embark on a rewarding career in a dynamic and evolving sector with Volkswagen Group France!
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France's paid 12-month apprenticeship as an After-Sales Customer Advisor! You'll gain hands-on experience, obtain professional certification, and benefit from excellent career prospects in a leading automotive group. Enhance your skills in a role that is crucial for customer satisfaction and enjoy mentorship from industry experts. Apply now and drive your career forward! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.