Indoor Spare Parts Salesperson (M/F)
Apply with your own terms
Your Mission: Ensuring Customer Satisfaction
- Handle incoming calls and emails, conduct commercial analysis of client demands.
- Establish quotes and communicate commercial details (such as pricing and delivery) to clients.
- Propose solutions in exceptional client situations.
- Record orders, verify conditions (delivery times, packaging, etc.), and inform clients.
- Help improve the parts management system with your expertise.
- Engage in client follow-ups for late payments.
- Manage returns to factories and issue credit notes.
- Apply compliance protocols for export parts.
- Provide technical knowledge to assist in part determination.
- Consult catalogs or diagrams for specific parts.
Required Resources
- Product training, ERP/SAP software, technical databases.
Professional Knowledge
- Sales negotiation & client relations expertise.
- ERP systems knowledge (SAP advantageous).
- Mechanical/hydraulic knowledge is a plus.
- Proficiency in MS Office, Excel required.
- Operational English, German is a plus.
Personal Qualities
- Exceptional interpersonal skills, articulate communication, team spirit, autonomous. Capable of managing a high-pressure environment.
Experience
- Desired: Bac to Bac+2 in commerce, sales, negotiation, technical fields with similar role experience.
Contract Type: Permanent, 37 hours/week, daytime work. Benefits: Meal vouchers/meal allowances. No travel required.
Join our team as an Indoor Spare Parts Salesperson where your mission revolves around ensuring customer satisfaction. This role offers a permanent contract with attractive benefits and no travel required. Utilize your skills in sales, client relations, and ERP systems to thrive in a dynamic environment. Enjoy a collaborative atmosphere while managing orders, providing technical assistance, and improving systems. Prior experience in commerce or sales, alongside operational English, will be advantageous in driving customer satisfaction with quality service. ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.