As a part of our After-Sales Service team at Seat/Skoda in Fontaine, you will perform automotive diagnostics to identify potential vehicle malfunctions in the workshop. Your technological interest and strong interpersonal skills enable you to handle complex issues and advise our technical team. Key Responsibilities: - Perform mechanical and electronic diagnostics to identify the root of client complaints. - Conduct complex technical operations. - Ensure the quality of interventions. - Adhere to manufacturer-recommended methods. - Uphold the Groupe's values. - Meet customer expectations and needs. - Guide and assist workshop members and Client Advisors with your expertise. - Be a technical reference for electric and hybrid vehicles, their technologies, and related legislation.