Automotive Customer Service Advisor (M/F)
Apply with your own terms
If you have all the qualities and skills of a good automotive customer advisor, this job is for you!
Responsibilities include:
- Ensure client relations: welcome, follow-up
- Schedule and prepare after-sales service appointments
- Draft repair orders and work orders
- Propose additional products and services
- Serve as liaison between clients and workshop teams
- Establish repair estimates and manage client files
- Return vehicles to clients and foster client loyalty
- Monitor quality and customer satisfaction indicators
- Maintain manufacturer quality standards
- Contribute to the dealership's brand image
Work Conditions:
- 39 hours/week
- Daytime hours: 8:30 AM to 6 PM (5 PM on Fridays)
- Salary starts at €2,623 gross/month, based on experience
- Productivity bonus
- Sharing bonus
- Gift card worth €150 distributed at year's end (or equivalent in social activities chosen by the Works Council)
? Join the team as an Automotive Customer Service Advisor! Enjoy a competitive salary starting at €2,623/month with additional benefits such as productivity bonuses and a year-end gift card. You'll play a vital role in ensuring customer satisfaction and contributing to the dealership's brand image. Work 39 hours a week with daytime hours, and be part of a responsive and supportive team dedicated to excellence in automotive service. ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.