Automotive After-Sales Customer Advisor (M/F)
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Job Description
Join Groupe Vauban - A Century of Automotive Passion
Become part of a family-run company with over 100 years of experience and 750 dedicated employees across 28 nearby locations. Represent iconic brands like Peugeot, Citroën, DS, Fiat, Jeep, Alfa Romeo, Toyota, Abarth, and Lancia. As an Automotive After-Sales Customer Advisor, you will be the face of our workshop, ensuring an exceptional customer experience from appointment booking to vehicle handover.
Why join us?
- Enjoy employee benefits such as meal vouchers, group profit-sharing plan, and health insurance.
- Work in an environment that combines the strength of a multi-brand network with the agility and human values of a family company.
Your daily mission:
- Welcome and advise customers with enthusiasm and professionalism.
- Schedule appointments and manage repair orders and estimates with accuracy.
- Ensure client satisfaction through rigorous billing and effective handling of complaints and warranty claims.
Ideal candidates will have strong customer relations skills, technical understanding, organizational ability, and a commercial mindset to propose tailored services.
Vauban Groupe
🚗 Join Groupe Vauban, a family-run automotive leader with a rich 100+ year history! As an After-Sales Customer Advisor, you'll be the key contact for clients, ensuring a smooth and professional service experience. Benefit from a supportive team, employee perks, and opportunities to work with multiple iconic car brands. Ready to drive your career forward? Apply now and be part of an exciting and human-centered company! 🎉
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.