Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Us as an Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
Are you passionate about cars and customer service? Become the key link between our workshop and customers, ensuring exceptional service and satisfaction. Join one of our esteemed brands (Volkswagen, Volkswagen Commercial Vehicles, Škoda, SEAT, CUPRA, Audi) through the paid apprenticeship program "Automotive Expert Technician" at Volkswagen Group France Academy.
What You'll Do:
- Greet customers and assess their after-sales needs
- Organize vehicle reception and delivery
- Explain technical work and prepare quotes
- Coordinate communications between client and workshop
- Track cases and enhance service quality
Benefits:
- 12-month apprenticeship with 70% workshop, 30% academy training
- Qualification: RNCP Title "After-Sales Receptionist for Light Vehicles"
- Paid and fully sponsored program
- Supportive mentors: Academy instructor and dealership tutor
Your Profile:
- Bac Pro, Bac or BTS diploma, preferably in automotive or client relations
- Driving license or in training
- Great interpersonal skills, organized, and team player
Start your rewarding career in automotive after-sales with strong job prospects and development paths within the Volkswagen Group. Welcome to the future of your career!
Volkswagen Group France Academy
🚗 Passionate about cars? Join Volkswagen Group France as an Automotive After-Sales Customer Advisor apprentice! Enjoy a paid 12-month program combining training and hands-on experience with top brands. Gain a recognized qualification and be supported by expert mentors. Start your career in a vibrant, expanding company with excellent job prospects! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.