Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join us as an Automotive After-Sales Customer Advisor in Apprenticeship!
Are you passionate about customer service and the automotive industry? Become the key liaison between customers and the workshop for vehicle maintenance and repairs with top brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi.
What you'll do:
- Welcome customers and analyze their after-sales needs
- Organize vehicle reception and delivery
- Explain technical interventions and prepare estimates
- Coordinate between customers and the workshop
- Ensure follow-up and contribute to excellent service quality
Program highlights:
- 2-year paid alternance training combining 70% dealership work and 30% academy training
- Obtain the RNCP certified "TFP After-Sales Vehicle Receptionist" qualification
- Benefit from operational Volkswagen Group France certification
- Accompanied by expert trainers and dealership tutors
Ideal candidate:
- Holder of Bac Pro, Bac or BTS diploma in automotive, technical or customer relations fields
- Driver’s license holder or in progress
- Organized, rigorous, team-oriented and eager to deliver great customer experience
Enjoy strong employability and career prospects within a leading automotive group.
Apply now and accelerate your career with Volkswagen Group France Academy!
Volkswagen Group France
🚗 Passionate about cars and customer service? Join Volkswagen Group France as an Automotive After-Sales Customer Advisor in a 2-year paid apprenticeship program! Gain valuable hands-on experience, receive certified training, and work with top automotive brands. Perfect for organized, client-focused candidates eager to start a rewarding career with excellent job prospects. Don't miss this chance to turn your passion into a profession! ⭐
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.