Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France for a paid apprenticeship as an Automotive After-Sales Customer Advisor. This exciting role puts you at the heart of customer relations between workshop and clients, ensuring excellent service quality and client satisfaction. Work with top brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi, while gaining a certified diploma through a 12-month program combining 70% in-dealership practical experience and 30% academy training. Enjoy great support from experienced tutors and launch your career with promising job prospects in a dynamic automotive group.
Your role includes:
- Welcoming clients and analyzing after-sales needs
- Organizing vehicle reception and delivery
- Explaining technical interventions and preparing quotes
- Coordinating between clients and workshop
- Managing client files and ensuring top service quality
Requirements:
- CAP, Bac Pro, Bac, or BTS diploma, ideally in automotive, technical, or customer service fields
- Driving license or in progress
- Strong communication, organization, and teamwork skills
Apply now and drive your passion for cars into a rewarding career!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France's paid apprenticeship as an After-Sales Customer Advisor! Gain hands-on experience with renowned brands like Volkswagen and Audi, get certified, and open doors to a promising career. Benefit from expert mentorship and a unique training program combining practical work and academy learning. Start your exciting journey in the automotive industry today! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.