Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Us as an Automotive After-Sales Customer Advisor!
Are you passionate about cars and customer service? Step into a vital role bridging the workshop and clients, ensuring quality and satisfaction. Train with Volkswagen Group France Academy in a paid 12-month apprenticeship, combining 70% hands-on experience in a dealership and 30% expert training.
Your role includes:
- Welcoming customers and assessing their after-sales needs
- Organizing vehicle intake and return
- Explaining technical work and preparing quotes
- Coordinating between clients and workshop
- Tracking cases to maintain service excellence
Requirements:
- CAP, Bac Pro, Bac or BTS diploma (preferably automotive or customer relations related)
- Driving license or in progress
- Organized, team-oriented with a strong service ethos
Benefit from dedicated trainers and tutors, an accredited professional title, and excellent employment prospects post-training. Advance your career with a leading automotive group and multiple renowned brands.
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy for a paid, 12-month apprenticeship as an After-Sales Customer Advisor! Gain hands-on experience, professional certification, and a high hiring rate after training in a dynamic, supportive environment. Elevate your career in the automotive industry with us! 🔧🎓
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.