Automotive After-Sales Customer Advisor (M/F) - Apprenticeship

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Indre-et-Loire, CVL, France

Workplace

On site

Job Description

Join as an Automotive After-Sales Customer Advisor in a paid apprenticeship program!

Become the pivotal link between workshops and customers, ensuring top-quality service and satisfaction. Work within prestigious brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi while getting hands-on experience and training.

What you'll do:

  • Welcome customers and analyze their after-sales needs
  • Organize vehicle reception and return
  • Explain technical interventions and prepare quotes
  • Coordinate communication between clients and workshop
  • Follow up on cases and ensure service quality

Training Details:

  • 12 months internship with 70% dealership / 30% school
  • Program certified by RNCP and Volkswagen Group France
  • Continuous support by trainers and tutors

Who we're looking for:

  • Holder of CAP, Bac Pro, Bac or BTS diploma, ideally in automotive or customer relations
  • Driving license or in progress
  • Customer service oriented, organized and eager to learn

Grow your career with a leading automotive group and enjoy a high hire rate after training!

About VGF Academy: Part of Volkswagen Group France, the largest automotive importer in France with over 700 distributors and 800 service sites, offering training across 30 schools and 250 apprentices annually.

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Passionate about cars and customer service? Join Volkswagen Group France's paid apprenticeship as an Automotive After-Sales Customer Advisor! Gain real-world experience, mentorship, and a certified diploma in a 12-month program with top automotive brands like Audi and Škoda. Don't miss your chance to launch a rewarding career with a high employment rate upon completion! 🎓🛠️

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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