Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor Apprentice!
Passionate about cars and customer service? Become the essential link between our workshop and customers by managing vehicle follow-ups, maintenance, and repairs. Experience a 12-month paid apprenticeship blending 70% hands-on dealership work with 30% training at VGF Academy. Earn a professional certification recognized across the network while developing your skills with dedicated tutors and mentors. Perfect if you hold a CAP, Bac Pro, Bac or BTS diploma, ideally in automotive, technical or customer relations fields, and enjoy teamwork and client interaction. Propel your career in a dynamic, evolving automotive group!
What you'll do:
- Welcome and understand customer after-sales needs
- Organize vehicle reception and delivery
- Explain technical work and establish quotes
- Coordinate between client and workshop
- Ensure follow-up and service quality
Why join?
- Paid alternance
- Professional RNCP certification
- Strong job placement rate
- Career prospects within a major automotive group
Embrace your passion for the automotive world and customer satisfaction with Volkswagen Group France!
Volkswagen Group France Academy
🚗 Kickstart your career in the automotive industry with the Volkswagen Group France Apprenticeship program! As an After-Sales Customer Advisor, you'll bridge the gap between customers and workshop services while gaining valuable professional certification. Enjoy a paid, well-structured 12-month program with strong career prospects across Europe's leading automotive brands. Join a passionate and supportive environment where your dedication and eagerness to learn will be rewarded! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.