Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join as an Automotive After-Sales Customer Advisor - Apprenticeship
Are you passionate about cars and customer service? Step into a key role connecting workshop teams and customers, ensuring top-tier service and satisfaction. Join Volkswagen Group France Academy for a paid apprenticeship in "Automotive Expert Technician" training, covering top brands like Volkswagen, Audi, and Škoda.
Key Responsibilities:
- Welcome clients, assess after-sales needs
- Manage vehicle reception and delivery
- Explain technical services and prepare estimates
- Coordinate communication between clients and workshop
- Ensure follow-up and service quality
Program Details:
- 12-month apprenticeship (70% dealership, 30% academy)
- Certified RNCP Title "Aftersales Receptionist for Light Vehicles"
- Fully paid training with operational certification recognized network-wide
Ideal Candidate:
- Diploma in automotive maintenance, technical, commerce, or hospitality (CAP, Bac Pro, BTS)
- Driving license or in progress
- Client-focused, organized, team player eager to learn
Career Prospect: High placement rate after training and career growth within the Volkswagen group.
Become a vital link between customers and workshops and start a rewarding career with renowned automotive brands!
Conseiller Client Après-Vente Automobile (H/F) - alternance
🚗 Passionate about cars and customer relations? Join Volkswagen Group France Academy's paid apprenticeship program as an After-Sales Customer Advisor! Gain hands-on training, certifications, and a high employment rate post-training. Work with top automotive brands and build a promising career in a supportive environment. Your journey in automotive service excellence starts here! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.