Automotive After-Sales Customer Advisor (M/F) - Apprenticeship

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Aude, OCC, France

Workplace

On site

Job Description

Join us as an Automotive After-Sales Customer Advisor Apprenticeship!

Become the essential link between the workshop and the client, ensuring quality service and customer satisfaction in the automotive world. Work with top brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi while benefiting from a fully supported, paid apprenticeship featuring 70% hands-on experience at a dealership and 30% training at the VGF Academy.

Key Responsibilities:

  • Welcome clients and analyze their after-sales needs
  • Manage vehicle intake and return
  • Explain technical work and provide quotes
  • Coordinate between client and workshop
  • Ensure quality service and follow-up

Requirements:

  • Diploma in auto maintenance, technical, commerce or hospitality (CAP, Bac Pro, Bac, BTS)
  • Driver’s license or in progress

Enjoy personalized mentorship and high employment prospects after program completion. Start your career with a recognized RNCP title and certification, with real growth opportunities inside Volkswagen Group France.

Ready to thrive in a structured and rewarding client-facing role? Welcome aboard!

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Kickstart your career in automotive after-sales with a paid apprenticeship at Volkswagen Group France! Gain hands-on experience with renowned automotive brands and secure a promising future in a client-focused, dynamic role. Benefit from expert training, mentorship, and a strong support network while earning a recognized professional certification. Don’t miss this opportunity to turn your passion for cars into a rewarding career! 🌟

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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