Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France as an Automotive After-Sales Customer Advisor in an exciting paid apprenticeship!
Are you passionate about cars and customer service? This role puts you at the heart of the relationship between the workshop and clients, where quality and satisfaction matter most.
What you'll do:
- Welcome clients and analyze their after-sales needs
- Organize vehicle reception and return
- Explain technical interventions and prepare estimates
- Coordinate communication between clients and the workshop
- Track cases and contribute to excellent service
What we offer:
- 12 months of alternating training: 70% at a dealership, 30% at our VGF Academy
- Certification: RNCP "TFP Receptionist After-Sales Light Vehicles" and Volkswagen Group France operational certification
- Support from dedicated trainers and tutors
Who we’re looking for:
- Holder of a diploma in automotive maintenance, technical skills, commerce, or hospitality (CAP, Bac Pro, Bac, BTS)
- Driving license holder or in progress
- Customer-oriented, organized, rigorous, and a team player eager to learn
Why join us?
- High employment rate post-training
- Real career prospects within a leading automotive group
Discover a rewarding, evolving career in automotive after-sales with Volkswagen Group France’s VGF Academy!
Conseiller Client Après-Vente Automobile (H/F) - alternance
🚗 Passionate about cars and customer service? Join Volkswagen Group France’s exciting paid apprenticeship as an Automotive After-Sales Customer Advisor! Earn while you learn with 12 months split between dealership and academy training. Gain a professional certification, hands-on experience, and real career opportunities in a leading automotive group. This is your chance to turn your passion into a rewarding career and grow with us! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.