Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join our Automotive After-Sales Team as a Customer Advisor!
Become the trusted link between our workshop and customers, ensuring top-notch service and satisfaction. Enroll in the Volkswagen Group France Academy for a paid 12-month apprenticeship combining expert training and real-world experience with renowned brands like Volkswagen, Audi, and Škoda.
Key Responsibilities:
- Welcome and assist customers with after-sales needs
- Manage vehicle reception and return
- Explain technical interventions and prepare estimates
- Coordinate communication between clients and workshop
- Follow up on service quality and client satisfaction
Your Profile:
- Holder of Bac Pro, Bac or BTS diploma, preferably in automotive, technical, or customer relations
- Driver’s license or in progress
- Strong customer service skills, organized, rigorous, and team-oriented
Enjoy a rewarding career path with structured training, high employment success, and growth opportunities within our leading automotive group. Apply now to start your journey with the Volkswagen Group France Academy!
Volkswagen Group France Academy
🚗 Kickstart a promising career in automotive after-sales! Join Volkswagen Group France's well-recognized apprenticeship program and gain hands-on experience with top brands. Enjoy a paid training year combining 70% workshop work and 30% academy learning. Become the vital link ensuring customer satisfaction and vehicle care. High job placement rates and clear growth paths await. Apply today and turn your passion for cars into a thriving career! 🔧✨
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.