Automotive After-Sales Customer Advisor (M/F) - Apprenticeship

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen (Volkswagen Group France)
Ain, ARA, France

Workplace

On site

Job Description

Automotive After-Sales Customer Advisor (M/F) - Paid Apprenticeship

Do you have a passion for customer service and the automotive world? Join Volkswagen Group France Academy's paid apprenticeship program "Automotive Expert Technician" and become a key player linking the workshop and customers.

Role Highlights:

  • Be the trusted point of contact for customers post-sale
  • Handle vehicle reception, technical explanations, and repair coordination
  • Ensure excellent customer satisfaction and loyalty

Program Details:

  • 12-month apprenticeship with 70% practical experience in dealerships from brands like Volkswagen, Audi, Škoda, SEAT, and CUPRA
  • 30% training at VGF Academy
  • Certification with RNCP Title and Volkswagen operational certification
  • Mentorship by dedicated trainers and tutors

Your Profile:

  • Holder of Bac Pro, Bac or BTS degree, preferably in automotive or customer relations
  • Driving license holder or in progress
  • Organized, team player with a passion for customer contact and learning

Accelerate your career in a growing industry with real prospects and a high post-training employment rate.

Join us and turn your passion for cars into a rewarding career!

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Volkswagen (Volkswagen Group France)

Volkswagen (Volkswagen Group France)

🚗 Passionate about cars and customer service? Become an Automotive After-Sales Customer Advisor with Volkswagen Group France's paid apprenticeship! Gain hands-on experience in leading brands, benefit from expert mentoring, and earn recognized certifications. Enjoy a structured 12-month program combining practical dealership work and academy training. Start your promising career today and join a top automotive network! 🌟

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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