Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join the Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor Apprentice!
Do you have a passion for customer service and the automotive world? Become a key player bridging the workshop and customers, ensuring quality service and customer satisfaction. Enroll in our paid 12-month apprenticeship program, combining 70% hands-on experience in a dealership with 30% classroom training.
Your role:
- Greeting and analyzing customer after-sales needs
- Organizing vehicle reception and delivery
- Explaining technical interventions and preparing quotes
- Coordinating communication between customers and the workshop
- Tracking files and ensuring high-quality service
What we offer:
- A fully funded paid training program
- Certification recognized across the Volkswagen network
- Dedicated trainer and dealership tutor support
- High employment rate post-training
- Real career opportunities within a leading automotive group
Join us to grow your skills and fuel your passion for the automotive industry!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join the Volkswagen Group France Academy for a rewarding 12-month paid apprenticeship as an Automotive After-Sales Customer Advisor. Gain hands-on experience, get certified, and kickstart a promising career in a top automotive group with strong job prospects! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.