Automotive After-Sales Customer Advisor (M/F) - Apprenticeship

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen (Volkswagen Group France)
Ain, ARA, France

Workplace

On site

Job Description

Join as an Automotive After-Sales Customer Advisor in an exciting paid apprenticeship program with Volkswagen Group France Academy!

Are you passionate about customer service and cars? Step into a key role bridging workshop teams and customers, ensuring top-quality service and satisfaction. Gain hands-on experience with leading automotive brands including Volkswagen, Škoda, SEAT, CUPRA, and Audi.

What you’ll do:

  • Welcome and analyze customer after-sales needs
  • Manage vehicle reception and return
  • Explain technical work and prepare quotes
  • Coordinate between client and workshop
  • Track service records to ensure quality

Why choose us?

  • 12-month training: 70% at dealership, 30% at school
  • Earn a nationally recognized professional certification (RNCP)
  • Supported by expert trainers and onsite tutors
  • High employment rates post-training

Unlock a rewarding career in automotive customer relations with a strong path for growth within our network.

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Volkswagen (Volkswagen Group France)

Volkswagen (Volkswagen Group France)

🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's paid apprenticeship as an After-Sales Customer Advisor! Gain hands-on experience with top automotive brands, earn certified qualifications, and enjoy a strong career outlook. Learn while working 70% in dealerships and 30% in school. Your gateway to a fulfilling automotive career! 🎯

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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