Automotive After-Sales Customer Advisor (M/F) - Apprenticeship
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Job Description
Join as an Automotive After-Sales Customer Advisor in an exciting paid apprenticeship program with Volkswagen Group France Academy!
Are you passionate about customer service and cars? Step into a key role bridging workshop teams and customers, ensuring top-quality service and satisfaction. Gain hands-on experience with leading automotive brands including Volkswagen, Škoda, SEAT, CUPRA, and Audi.
What you’ll do:
- Welcome and analyze customer after-sales needs
- Manage vehicle reception and return
- Explain technical work and prepare quotes
- Coordinate between client and workshop
- Track service records to ensure quality
Why choose us?
- 12-month training: 70% at dealership, 30% at school
- Earn a nationally recognized professional certification (RNCP)
- Supported by expert trainers and onsite tutors
- High employment rates post-training
Unlock a rewarding career in automotive customer relations with a strong path for growth within our network.
Volkswagen (Volkswagen Group France)
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's paid apprenticeship as an After-Sales Customer Advisor! Gain hands-on experience with top automotive brands, earn certified qualifications, and enjoy a strong career outlook. Learn while working 70% in dealerships and 30% in school. Your gateway to a fulfilling automotive career! 🎯
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.