Automotive After-Sales Customer Advisor (M/F) - Apprenticeship

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Ain, ARA, France

Workplace

On site

Job Description

Automotive After-Sales Customer Advisor (M/F) - Apprenticeship Training

Are you passionate about customer service, enjoy client contact, and love the automotive world? Join our remunerated apprenticeship program "Technician Expert Automobile" with Volkswagen Group France Academy. You'll be the key link between the workshop and customers, ensuring quality service and satisfaction.

Your role: Act as the privileged contact for customers regarding vehicle maintenance and repairs, coordinate between clients and the workshop, explain technical interventions, and support service quality.

Apprenticeship details: 12 months combining 70% dealership work and 30% training at VGF Academy, leading to the RNCP-certified "Light Vehicle After-Sales Receiver" title. You'll be supported by a dedicated trainer and tutor.

We want: Candidates with Bac Pro, Bac or BTS diplomas, ideally in automotive, technical or client relationship fields, who hold or are obtaining a driver's license, with strong teamwork and customer interaction skills.

Grow with us and take your first step towards a fulfilling and evolving career in automotive after-sales!

About VGF Academy: The training arm of Volkswagen Group France, offering remunerated alternating programs to prepare the new generation for sales and after-sales careers across France.

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's remunerated 12-month apprenticeship as an Automotive After-Sales Customer Advisor! Work 70% at a dealership and 30% in training, earn a recognized certification, and kick-start your career with strong support and great future prospects. Don’t miss this opportunity to grow in a leading automotive group! 🌟

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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