Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Located in Sorigny)
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Job Description
Automotive After-Sales Customer Advisor - Apprenticeship Opportunity
Join the Volkswagen Group France Academy and transform your passion for automobiles into a rewarding career! This paid apprenticeship blends 70% on-site dealership experience and 30% training at VGF Academy over 12 months. You will act as the key link between customers and the workshop, ensuring customer satisfaction through excellent service and effective communication. With support from dedicated trainers and tutors, you'll earn an RNCP certified qualification "TFP Receptionist After-Sales Light Vehicles" alongside an operational Volkswagen Group France certification. Boost your career prospects with a role that offers strong employment potential and professional growth in a prestigious automotive group.
Brands: Volkswagen, Škoda, SEAT, CUPRA, Audi
What you'll do:
- Welcome customers and understand their after-sales needs
- Organize vehicle reception and delivery
- Explain technical operations and prepare quotes
- Coordinate communication between clients and workshop
- Track file progress and contribute to service quality
Qualifications: CAP, Bac Pro, Bac or BTS level, preferably in automotive, technical or customer relations field. Driving license or in progress.
Join a leading automotive importer in France with over 700 dealerships and 800 service sites. Start your dynamic career journey today!
Volkswagen Group France Academy
🚗 Kickstart your career in the automotive industry with a paid 12-month apprenticeship as an After-Sales Customer Advisor at Volkswagen Group France Academy! Gain hands-on experience with top brands and receive certified training while building your skills and confidence. Enjoy strong career prospects and join a network of over 700 dealerships nationwide. If you're passionate about customer service and cars, this is a fantastic opportunity to grow! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.