Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Sorigny)
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Job Description
Join us as an Automotive After-Sales Customer Advisor through an exciting paid apprenticeship!
Are you passionate about customer service and the automotive world? This role places you at the heart of the relationship between the workshop and customers where quality service and customer satisfaction make the difference.
You will be the key contact for customers regarding maintenance, repairs, and after-sales. Work with renowned brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi while gaining certification through the Volkswagen Group France Academy.
Key tasks include:
- Welcoming and assessing customers' after-sales needs
- Organizing vehicle reception and delivery
- Explaining technical interventions and preparing quotes
- Coordinating communication between customers and workshop
- Ensuring follow-up on cases and maintaining service quality
Benefits & Training:
- 12-month paid apprenticeship with 70% practical training in dealership and 30% at VGF Academy
- Certification with RNCP "TFP After-Sales Receptionist Light Vehicles"
- Support from dedicated trainers and tutors
- High employment rate after apprenticeship
Become a valued part of a major automotive group with real career paths and a thriving learning environment. Embark on a rewarding journey that blends technical skills and customer interaction! 🚗✨
Volkswagen (Volkswagen Group France)
🚗 Kickstart your career in the automotive sector as an After-Sales Customer Advisor with a paid apprenticeship in Sorigny! Enjoy hands-on training with top automotive brands and gain official certification while building strong customer relationship skills. This is your chance to join a leading automotive group with excellent career prospects. Don't miss out on this exciting opportunity! 🎉
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.