Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Sorigny)
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Job Description
Join Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor!
Are you passionate about the automotive industry and customer service? Become the key link between our workshop and clients, ensuring top-notch service and satisfaction. Enjoy a 12-month paid apprenticeship program combining 70% hands-on experience at our dealership and 30% training at VGF Academy.
What you'll do:
- Welcome clients and analyze their after-sales needs
- Manage vehicle reception and delivery
- Explain technical interventions and prepare quotes
- Coordinate communication between clients and workshop
- Ensure smooth follow-up and service quality
Who we seek:
- Holder of CAP, Bac Pro, Bac, or BTS (ideally in automotive, technical or customer relations)
- Driving license holder or in progress
- Organized, customer-oriented, and a team player eager to learn
Why join us?
- Guaranteed paid training fully covered
- Official RNCP qualification and Volkswagen certification
- High employment rate after the program
- Career prospects within a major automotive group
Live your passion for automobiles and build a rewarding career with Volkswagen Group France. Apply now and be the trusted advisor our customers count on!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join our paid 12-month apprenticeship as an Automotive After-Sales Customer Advisor with Volkswagen Group France Academy! Get hands-on experience, official certification, and excellent career prospects within a top automotive group. Become the trusted link between customers and workshops, ensuring satisfaction and quality service. Perfect for motivated learners with a CAP, Bac or BTS in automotive or customer relations. Start your exciting career today! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.