Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Lézignan-Corbières)

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen (Volkswagen Group France)
Hérault, OCC, France

Workplace

On site

Job Description

Join Our Team as an Automotive After-Sales Customer Advisor! 🚗

Are you passionate about cars and enjoy customer interaction? Become the vital link between our workshop and clients, ensuring top-quality service and customer satisfaction. Join one of our prestigious brands (Volkswagen, Volkswagen Commercial Vehicles, Škoda, SEAT, CUPRA, and Audi) through a fully paid 12-month apprenticeship program at Volkswagen Group France Academy.

Your Role:

  • Welcome customers and assess their after-sales needs
  • Organize vehicle reception and return
  • Explain technical interventions and prepare quotes
  • Coordinate communication between the customer and the workshop
  • Track cases and uphold service quality

Program Highlights:

  • 70% hands-on experience in dealership and 30% academic training
  • Official certification "TFP Réceptionnaire Après-Vente Véhicules Légers" recognized nationwide
  • Mentorship by expert trainers and workshop tutors

Ideal Candidate: Holding a diploma in automotive maintenance or related fields (CAP, Bac Pro, BTS, etc.) and a driving permit, you are client-oriented, organized, eager to learn, and a team player.

Shape your future with a career path that promises real growth in a dynamic, structured environment. 🚀

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Volkswagen (Volkswagen Group France)

Volkswagen (Volkswagen Group France)

🚗 Ready for a career in automotive after-sales? Join Volkswagen Group France Academy's 12-month paid apprenticeship program and become an essential Customer Advisor. Gain hands-on experience with leading brands and get certified while receiving expert mentorship. Perfect for motivated candidates with a passion for cars and client service. Start your journey towards a rewarding and evolving career! 🌟

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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