Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Lézignan-Corbières)
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Job Description
Join Our Team as an Automotive After-Sales Customer Advisor! 🚗
Are you passionate about cars and enjoy customer interaction? Become the vital link between our workshop and clients, ensuring top-quality service and customer satisfaction. Join one of our prestigious brands (Volkswagen, Volkswagen Commercial Vehicles, Škoda, SEAT, CUPRA, and Audi) through a fully paid 12-month apprenticeship program at Volkswagen Group France Academy.
Your Role:
- Welcome customers and assess their after-sales needs
- Organize vehicle reception and return
- Explain technical interventions and prepare quotes
- Coordinate communication between the customer and the workshop
- Track cases and uphold service quality
Program Highlights:
- 70% hands-on experience in dealership and 30% academic training
- Official certification "TFP Réceptionnaire Après-Vente Véhicules Légers" recognized nationwide
- Mentorship by expert trainers and workshop tutors
Ideal Candidate: Holding a diploma in automotive maintenance or related fields (CAP, Bac Pro, BTS, etc.) and a driving permit, you are client-oriented, organized, eager to learn, and a team player.
Shape your future with a career path that promises real growth in a dynamic, structured environment. 🚀
Volkswagen (Volkswagen Group France)
🚗 Ready for a career in automotive after-sales? Join Volkswagen Group France Academy's 12-month paid apprenticeship program and become an essential Customer Advisor. Gain hands-on experience with leading brands and get certified while receiving expert mentorship. Perfect for motivated candidates with a passion for cars and client service. Start your journey towards a rewarding and evolving career! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.