Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Lézignan-Corbières)
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Job Description
Join our team as an Automotive After-Sales Customer Advisor!
Are you passionate about cars and excellent customer service? This apprenticeship-based training offers a unique opportunity to join the Volkswagen Group France Academy and work with leading brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi. You'll be the key contact between customers and the workshop, ensuring satisfaction and quality service.
What You'll Do:
- Greet and analyze customer after-sales needs
- Organize vehicle reception and delivery
- Explain technical interventions and prepare quotes
- Coordinate communication between clients and the workshop
- Follow up on cases to ensure top-tier service
Training & Benefits:
- 12-month alternating training: 70% hands-on at the dealership, 30% at VGF Academy
- Certified professional title (RNCP TFP After-Sales Receiver)
- Paid training fully covered
- Mentoring by experienced trainers and tutors
Who You Are:
- Holder of a diploma in automotive maintenance, mechanics, commerce, or hospitality (CAP, Bac Pro, Bac, BTS)
- Valid driving license or in process
- Customer-oriented, organized, rigorous, and team player
Step into a promising career with high employment rates post-training and opportunities for growth within a leading automotive network. Welcome aboard!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's paid apprenticeship as an Automotive After-Sales Customer Advisor! Get certified, gain hands-on experience, and unlock career opportunities with top automotive brands. 🛠️💼 Grow your skills and join a supportive team committed to quality and satisfaction. Don't miss this chance to jumpstart your automotive career!
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.