Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Lézignan-Corbières)

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Aude, OCC, France

Workplace

On site

Job Description

Automotive After-Sales Customer Advisor (M/F) - Apprenticeship Training

Do you have a passion for customer service, enjoy client interaction, and love the automotive world? Join the Volkswagen Group France Academy to benefit from a paid apprenticeship training program as an "Automotive Expert Technician" across renowned brands such as Volkswagen, Škoda, SEAT, CUPRA, and Audi.

As an After-Sales Customer Advisor, you will be the key point of contact between the workshop and clients, ensuring top-quality service and satisfaction. You will handle client reception, understand their needs, organize vehicle reception and return, explain technical interventions, coordinate exchanges with the workshop, and monitor service quality.

This 12-month program combines 70% hands-on experience in a dealership with 30% training at the VGF Academy. The training is fully paid and culminates in the RNCP Title "Receptionist After-Sales Light Vehicles" and a Volkswagen Group France operational certification through the LEMA+ platform.

Join us if you have a diploma in automotive maintenance, technique, commerce, or hospitality (CAP, Bac Pro, Bac, BTS) and hold or are obtaining a driving license. Be part of a team-oriented, customer-focused environment with excellent career prospects in a leading automotive group.

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Passionate about cars and client service? Become an After-Sales Customer Advisor with Volkswagen Group France Academy! Enjoy a paid 12-month apprenticeship combining real dealership experience and expert training. Work with top automotive brands and secure a promising career with excellent hiring prospects! 🌟 Join a dynamic team where your customer skills and enthusiasm make a difference! 💼

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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