Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Ambérieu-En-Bugey)
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Job Description
Join the Volkswagen Group France Academy as an Automotive After-Sales Customer Advisor in Ambérieu-En-Bugey!
Passionate about cars and customer service? Play a key role bridging workshops and customers, ensuring top-quality service and satisfaction. This one-year paid apprenticeship combines 70% hands-on experience in a dealership with 30% training at VGF Academy, culminating in a recognized professional certification. Be coached by expert tutors and gain practical skills within prestigious brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi.
Your role:
- Welcome and assess customer after-sales needs
- Manage vehicle reception and return
- Explain technical interventions and prepare quotes
- Coordinate communication between clients and workshops
- Ensure follow-up and quality service
Why join?
- Paid apprenticeship fully covered
- High job placement rate after completion
- Continuous support and coaching
- Real career prospects within a leading automotive group
Embrace your passion and launch your career in a vibrant, customer-focused environment.
Volkswagen Group France Academy
🚗 Kickstart your career with Volkswagen Group France! Join a fully paid 12-month apprenticeship blending hands-on dealership experience and expert academy training. Grow your skills, gain recognized certification, and enjoy supportive coaching in a leading automotive group. Great career prospects and the chance to work with iconic brands await you! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.