Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Ambérieu-en-Bugey)
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Job Description
Join Us as an Automotive After-Sales Customer Advisor (M/F)
Are you passionate about cars and customer service? Become the vital link between the workshop and customers, ensuring top-quality service and satisfaction. This paid 12-month apprenticeship combines 70% hands-on experience at a dealership and 30% training with the Volkswagen Group France Academy, leading to a certified professional title recognized across the network.
What you'll do:
- Greet and understand customer after-sales needs
- Organize vehicle reception and delivery
- Explain technical work and prepare quotes
- Coordinate between clients and the workshop
- Monitor cases and maintain service quality
We offer:
- A fully funded paid apprenticeship
- Training leading to an RNCP certification
- Support from experienced trainers and tutors
- Excellent employment prospects post-apprenticeship
Embark on a rewarding career path with Volkswagen Group, with opportunities to grow and thrive in a dynamic team environment. Apply now to turn your passion into expertise!
Volkswagen Group France Academy
🚗 Passionate about cars and client relations? Join Volkswagen Group France as an Automotive After-Sales Customer Advisor apprentice! Gain hands-on experience, certified training, and a high chance of employment after 12 months. Be the trusted link between clients and workshops in a supportive environment. Don't miss this chance to start a dynamic career in the automotive industry! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.