Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Ambérieu-En-Bugey)

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Ain, ARA, France

Workplace

On site

Job Description

Join Us as an Automotive After-Sales Customer Advisor!

Are you passionate about cars and love providing excellent customer service? Become the key link between customers and workshops at leading brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi through our paid apprenticeship program. Spend 70% of your time learning hands-on at a dealership and 30% at the VGF Academy, earning a professional certification recognized across Volkswagen Group France.

What You'll Do:

  • Welcome customers and assess their after-sales needs
  • Manage vehicle reception and return
  • Explain technical work and prepare estimates
  • Coordinate communications between client and workshop
  • Support file tracking and ensure top service quality

You Are:

  • Holder of Bac Pro, Bac, or BTS diploma, ideally in automotive or customer relations
  • Driver’s license holder or in progress
  • Organized, meticulous, and a team player with excellent interpersonal skills

Why Apply?

  • Paid 12-month apprenticeship with strong job placement rates
  • Training fully covered with certified qualifications
  • Real career opportunities within a leading automotive group

Embrace your passion and grow your career with us at Volkswagen Group France Academy!

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Passionate about cars and customer service? Join our paid 12-month apprenticeship as an Automotive After-Sales Customer Advisor at Volkswagen Group France! Gain hands-on experience, earn recognized certification, and open doors to a rewarding career with top automotive brands. Don't miss this chance to turn your passion into a profession! 🎉🔧

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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