Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Ambérieu-En-Bugey)
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Job Description
Join the Automotive After-Sales Team as a Customer Advisor!
Are you passionate about cars and customer service? This apprenticeship with Volkswagen Group France Academy blends 70% hands-on experience at a dealership and 30% training, culminating in a professional certification recognized nationwide. You will be the vital link between clients and the service workshop, ensuring excellent service and satisfaction. Benefit from dedicated trainers and tutors to accelerate your career in the automotive industry.
Key Responsibilities:
- Welcome customers and understand their after-sales needs
- Manage vehicle reception and delivery
- Explain technical interventions and prepare estimates
- Coordinate between customers and workshop
- Follow up on service quality
Profile:
- Holder of Bac Pro, Bac, or BTS diplomas, preferably in automotive, technical, or customer relations fields
- Driver’s license or in progress
- Organized, communicative, team player with a strong customer focus
Why join?
- Paid apprenticeship with a high post-training employment rate
- Opportunities for career growth within a leading automotive group
- Learn and evolve within an experienced network of 700 distributors and 800 service centers
**Embark on a rewarding career where your passion meets professional growth! 🚗✨
Volkswagen Group France Academy
🚗 Kickstart your automotive career with Volkswagen Group France Academy’s paid apprenticeship! Become a key customer advisor bridging clients and service workshops. Gain practical expertise, certified training, and dedicated mentorship within a leading automotive network. Perfect for organized, passionate individuals eager to learn and grow. High employment rates and career opportunities await! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.