Automotive After-Sales Customer Advisor (M/F) - Apprenticeship (Based in Ambérieu-en-Bugey)

Job opportunity

Expected salary range

Apply with your own terms

Job status

Permanent

Location

Volkswagen Group France Academy
Ain, ARA, France

Workplace

On site

Job Description

Join as an Automotive After-Sales Customer Advisor Apprenticeship!

Do you have a passion for automobiles and enjoy delivering exceptional service? This role places you at the heart of customer relations between the workshop and clients, ensuring satisfaction and loyalty. Work with prestigious brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi through a 12-month paid apprenticeship combining 70% hands-on experience in a dealership and 30% training at Volkswagen Group France Academy.

Key Responsibilities:

  • Welcome customers and assess their after-sales needs
  • Organize vehicle reception and return
  • Explain technical interventions and prepare quotes
  • Coordinate communication between clients and workshop
  • Track cases and ensure quality service

This fully funded apprenticeship leads to an RNCP professional title and a Volkswagen Group certification, with dedicated trainers and tutors to support your growth. Ideal for candidates with a Bac Pro, Bac, or BTS diploma and a valid or in-progress driving license. Start your promising career in the automotive after-sales sector with us!

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Volkswagen Group France Academy

Volkswagen Group France Academy

🚗 Passionate about cars and customer service? Join us as an After-Sales Customer Advisor in a paid 12-month apprenticeship! Gain hands-on experience with top automotive brands, enjoy professional training, and receive full support from Volkswagen Group France Academy. Kickstart a rewarding career with real growth opportunities and a high employment rate after completion. Don't miss this chance to combine learning and earning in a dynamic industry! 🔧💼

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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