After-Sales Customer Advisor Automotive (M/F) - Apprenticeship
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Job Description
Join the Volkswagen Group France Academy for a paid alternating training as an After-Sales Customer Advisor in the automotive sector.
Be the key link between the workshop and customers, ensuring top-quality service and client satisfaction across renowned brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi.
Role Highlights:
- Welcome customers and analyze after-sales needs
- Organize vehicle reception and return
- Explain technical interventions and prepare quotes
- Coordinate between client and workshop
- Follow up on cases ensuring quality service
Program: 12 months alternating between 70% on-site dealership experience and 30% training.
Requirements:
- Diploma in automotive maintenance, technical, commerce or hospitality fields (CAP, Bac Pro, Bac, BTS)
- Driving license or in process
Enjoy a supported learning environment with a dedicated trainer and dealership tutor, leading to a recognized professional qualification.
Grow your career in a dynamic and evolving customer relations position within a leading automotive group.
Apply now to launch your career with passion and purpose!
Volkswagen Group France Academy
🚗 Kickstart your career in the automotive industry with Volkswagen Group France Academy! This paid 12-month apprenticeship as an After-Sales Customer Advisor lets you combine hands-on dealership experience with professional training. Perfect for those passionate about cars and customer service, the role offers real career prospects within prestigious automotive brands. With dedicated mentorship and a recognized qualification, you'll be ready to make a lasting impact. Join us and drive your future forward! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.