After-Sales Customer Advisor Automotive (M/F) - Apprenticeship
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Job Description
Join Volkswagen Group France Academy as an After-Sales Customer Advisor in the automotive sector!
Are you passionate about cars and customer service? This paid 12-month apprenticeship combines 70% hands-on experience at a dealership and 30% training at VGF Academy. You'll act as the vital link between customers and workshops, ensuring top-quality service and client satisfaction.
In this role, you'll:
- Welcome customers and analyze their after-sales needs
- Organize vehicle reception and return
- Explain technical interventions and prepare quotes
- Coordinate communication between clients and technicians
- Follow up on service files and ensure quality
Requirements:
- Bac Pro, Bac, or BTS diploma (preferably in automotive, technical or customer relations fields)
- Valid or pending driver's license
- Strong customer relation skills, organization, and teamwork
Become part of a reputable group with high employment rates and real career prospects in the automotive after-sales industry.
Volkswagen Group France Academy
🚗 Passionate about automotive and customer service? Join Volkswagen Group France Academy for a paid 12-month apprenticeship as an After-Sales Customer Advisor. Gain hands-on experience, earn recognized certification, and open doors to a rewarding career with one of France's leading automotive groups! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.